• Methodology
• Tools for the change process
• The individual steps
• Working in a network

Tools for the change process

The successful application of change tools crucially depends on a clear commitment by management, a set objective and a description of the intended impacts.

Breakthrough projects

Interventions at working level are generally planned as breakthrough projects. These drive the development of new patterns of thinking, perception and behaviour within the organisation.

Training management staff

Specially designed training modules and coaching enable management to take a critical look at their behaviour patterns and exploit new opportunities for action.

Peer-group consultancy

Specific implementation issues are discussed among groups of colleagues; new approaches are developed and change know-how communicated throughout the organisation.

Open-space method

Working in large groups, staff members and stakeholders are integrated into the process; they develop a common goal and explore the core issues for success.

Dialogue-visualisation process

Participation generates commitment. In a dialogue-visualisation process, staff at various levels and in various organisational units work together to design a blueprint for the future and initiate its operationalisation in their particular environment.

Dialogue forums

Important stakeholders are actively integrated into the change process.

Coaching

Individual and team coaching helps staff adopt new work methods and integrate new conceptual approaches and behaviours.